Derrick Chan

For over a decade, Derrick Chan has been helping companies to grow their eCommerce sales across almost every industry.  Derrick combines his online marketing knowledge with his technical background to provide a holistic approach in providing eCommerce solutions.  With over 20 eCommerce websites under his belt, Derrick specializes in multi-channel and Omni-channel eCommerce ecosystems.  Here are some of his qualifications:

- Over a decade of eCommerce expertise
- Certified Magento Solution Specialist
- Shopify Expert
- 20+ successfully completed eCommerce projects
- Experience with 8 of the top eCommerce platforms
- Top 1% ebay enterprise sellers
- Managed 8 different ebay Top Rated Seller stores
- Expertise in eCommerce, email marketing, SEO, SEM, SMM and analytics

As Director of eCommerce at Taco Bell Corp, Derrick Chan oversees the user experience strategy and design for multiple platforms across the company including TacoBell.com and Taco Bell’s mobile app. Derrick joined Taco Bell, with over 9 years of experience designing and building eCommerce websites in almost every industry, to help re-imagine the customer experience from ordering ahead online to pick-up in-store. In addition to user experience, Derrick also oversees online merchandising, digital content and SEO for the brand. Derrick also owns two eCommerce companies of his own which he has been running for the past 5 years.

ECOMsultant was created because Derrick Chan wanted to help other businesses grow their online sales outside of his day job.  Derrick has gained a lot of knowledge and expertise over the years and he enjoys teaching and helping others to achieve the same level of online sales success.

Derrick Chan
eCommerce Consultant
derrick@ecomsultant.com

See what others have said about Derrick Chan

"Derrick Chan is an eCommerce and Marketplace expert. He had great command on both B-2-B and B-2-C eCommerce strategies and is also very technical (comes in very handy as a project manager). I would recommend Derrick to anyone looking to develop and run an online store."

"Derrick Chan is one of the very few multi-channel E-commerce professionals that I would highly recommend.  His understanding of the eCommerce world from marketing, strategy, grasp of the industry changes is the best out there."

"...Derrick was able to build Clover's multichannel eCommerce business from the ground up, and was able to recruit and effectively manage customer care, merchandising, and marketing teams. He is a thoughtful manager and patient teacher. Derrick has been a pleasure to work with and I hope our paths cross again in the future!"

Platforms & Tools I Endorse

Here is a list of different platforms and tools that Derrick Chan has used in the past and recommends.  He has used many other tools, but these are the ones that he continue to use and endorse.

eCommerce Platforms

Amazon
ChannelAdvisor
ebay
Magento
Newegg
Rakuten
Shopify

SEO Tools

BrightEdge
Moz
Rio SEO
SEO Yoast
Yext

Email Marketing Tools

Act-on
Bronto
Constant Contact
iContact
Mail Chimp
Remarkety
Vertical Response

Misc. Tools

Basecamp
Confluence
JIRA
Merchant Words
ResellerRating
Salesforce
Terapeak
TrustPilot
Yotpo
Zoho