Derrick Chan

Who is Derrick Chan?

Derrick Chan started his carrier as a Online Marketing Manager for a small eCommerce company called Full Circle Wireless that bought and sold used cell phones.  This is where he started mastering email marketing, SEO, SEM, SMM, ebay, amazon, analytics and web project management.  He helped Full Circle Wireless grow their online sales from $200K per month to over $400K.  At that point Derrick realized he wanted to learn all aspects of eCommerce, including the technical side so he went to work as a Sr. eCommerce Project Manager for a web development agency called Golden Communications.  Working side by side with solution architects, developers and designers, Derrick became an expert in understanding eCommerce technology and how to design eCommerce end-to-end solutions for clients of all sizes.  Derrick eventually got asked to come back to Full Circle Wireless (now known as Clover Wireless) as their Director of eCommerce, where he helped grow their online sales from $400K to over $1.6MM per month in less than one year.

He was eventually recruited into a B2B tool company that asked him to help them become a B2C eCommerce company.   During this time Derrick Chan continued to work on side projects with Golden Communication as an eCommerce consultant and eventually GoldenComm asked him to become their Director of eCommerce to support their 100+ eCommerce clients.  Eventually Derrick got a random call from Taco Bell, asking if he would help them pioneer the eCommerce QSR (Quick Service Restaurant) industry which is what he is currently focused on.  Derrick also owns two eCommerce companies of his own which he has been running for the past 5 years.

ECOMsultant was created because Derrick Chan wanted to help other businesses grow their online sales outside of his day job.  Derrick has gained a lot of knowledge and expertise over the years and he enjoys teaching and helping others to achieve the same level of online sales success.

Derrick Chan
eCommerce Consultant
derrick@ecomsultant.com

See what others have said about Derrick Chan

"Derrick Chan is an eCommerce and Marketplace expert. He had great command on both B-2-B and B-2-C eCommerce strategies and is also very technical (comes in very handy as a project manager). I would recommend Derrick to anyone looking to develop and run an online store."

"Derrick Chan is one of the very few multi-channel E-commerce professionals that I would highly recommend.  His understanding of the eCommerce world from marketing, strategy, grasp of the industry changes is the best out there."

"...Derrick was able to build Clover's multichannel eCommerce business from the ground up, and was able to recruit and effectively manage customer care, merchandising, and marketing teams. He is a thoughtful manager and patient teacher. Derrick has been a pleasure to work with and I hope our paths cross again in the future!"

Platforms & Tools I Endorse

Here is a list of different platforms and tools that Derrick Chan has used in the past and recommends.  He has used many other tools, but these are the ones that he continue to use and endorse.

eCommerce Platforms

Amazon
ChannelAdvisor
ebay
Magento
Newegg
Rakuten
Shopify

SEO Tools

BrightEdge
Moz
Rio SEO
SEO Yoast
Yext

Email Marketing Tools

Act-on
Bronto
Constant Contact
iContact
Mail Chimp
Remarkety
Vertical Response

Misc. Tools

Basecamp
Confluence
JIRA
Merchant Words
ResellerRating
Salesforce
Terapeak
TrustPilot
Yotpo
Zoho