eCommerce Consultant and Leader

eCommerce Consultant Providing Strategy and Tactical Execution for Companies Seeking Growth and ROI

ECOMMERCE

Helping companies with eCommerce strategy, execution and organization

USER EXPERIENCE (UX)

Designing the best user experience based on data, best practices and intuitive design

SEO

Making sure your site is found both locally and nationally for branded and non-branded terms

SOLUTION ARCHITECTURE

Understanding and integrating eCommerce systems to create a seamless ecosystem

MARKETPLACES

Optimizing performance for clients across Amazon, ebay and other marketplace channels

DIGITAL INNOVATION

Guiding clients to use the latest and greatest technology to help excelerate their business

ABOUT

DERRICK CHAN

For over a decade, I’ve helped companies, large and small, grow their eCommerce sales across a myriad of industries. As an eCommerce consultant I’ve worked with clients across almost every industry. As Taco Bell’s eCommerce Director, I grew sales by 250%, from $40MM to $100MM, within 2 years, by re-imagining the QSR brand’s omni-channel customer experience – from ordering online to picking up in-store.For over a decade, I’ve helped companies, large and small, grow their eCommerce sales across a myriad of industries. As an eCommerce consultant I’ve worked with clients across almost every industry. As Taco Bell’s eCommerce Director, I grew sales by 250%, from $40MM to $100MM, within 2 years, by re-imagining the QSR brand’s omni-channel customer experience – from ordering online to picking up in-store.

LEARN MORE

Portfolio

See Derrick’s previous projects eCommerce projects

THE MAD POTTER

To help adapt to COVID-19 we updated their website to support both party booking and eCommerce sales

TACO BELL

Lead eCommerce replatform project for both tacobell.com and the Taco bell Mobile App

STILLEN

Built a customized eCommerce site for STILLEN to sell thousands of automotive parts with Y/M/M fitment

CASE STUDY

YEXT + Taco Bell

I had the privilege to recommend and implemented YEXT at Taco Bell, which dramatically increase incremental traffic to our 7,000 restaurants.

TRAFFIC IMPACT

131% increase in organic traffic

REVENUE IMPACT

366% increase in organic revenue

Testimonials

 
 
 

Derrick is an e-commerce/digital guru. We worked together on several huge initiatives at Taco Bell and outside of his wealth of knowledge he is an authentic person. Honest and fun to work with. His technical ability and marketing experience makes him extremely valuable to any team.

Veronica Luna
 

Sr. Manager, Taco Bell

 

Derrick is an incredibly talented Ecommerce and digital marketing leader. It’s rare to find a professional who has the ability to throw on a blazer and present in front of the C-Suite while simultaneously being able to get into the weeds and skillfully discuss technical requirements with developers… 

Ari Nahmani
 

CEO, Kahena Digital

 

I worked with Derrick through a multi-year complex ecommerce implementation program. Derrick has a strong ecommerce strategy vision and ability to translate it into practical and actionable solutions. Pulling from his background and deep understanding of ecommerce technology platforms…

Jonathan Maier
 

Principle Program Architect, Salsify

 

Derrick Chan is an eCommerce expert. He had great command on both B-2-B and B-2-C eCommerce strategies and is also very technical (comes in very handy as a project manager). I would recommend Derrick to anyone looking to develop and run an online store.

Jason Lavin
 

CEO, Golden Communications

 

Derrick Chan is one of the very few multi-channel E-commerce consultants that I would highly recommend. His understanding of the eCommerce world from marketing, strategy, grasp of the industry changes is the best out there.

Stephen Leitch
 

Consultant, Roland Consulting

 

Derrick was able to build Clover’s multichannel eCommerce business from the ground up, and was able to recruit and effectively manage customer care, merchandising, and marketing teams. He is a thoughtful manager and patient teacher. Derrick has been a pleasure to work with and I hope our paths cross again in the future!

Bob Casey
 

VP, Clover Wireless

 
 

Platform Specific Experience

 

As an eCommerce consultant, I’ve worked with many different platforms.

 
 
 

Marketplace Platforms

AmazonebayChannel Advisor
   

CRM Platforms

SalesforceSugar CRMZoho
 
 

Derrick’s Stats

YEARS OF EXPERIENCE

ECOMMERCE SITES BUILT

SATISFIED CLIENTS